Privacy Policy

1. Introduction

HealthyHabitsPlatform ("we," "us," or "our") is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices for collecting, using, disclosing, and protecting your information when you access our website healthyhabitsplatform.sbs or utilize our yacht charter services.

Your acceptance of the data practices detailed in this policy is presumed by your usage of our services. This policy is in line with various privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal information that you supply to us willingly during these actions:

• Reserving a yacht charter
• Contacting us via our website or telephone
• Signing up for our newsletter
• Completing forms on our website
• Taking part in surveys or promotional events

Such information may encompass:

• Your name and contact details (including email, phone number, and postal address)
• Payment details (securely processed by third-party entities)
• Your preferences and specifications for yacht chartering
• An emergency contact person
• Any offered dietary requirements or health information

2.2 Automatically Collected Information

When you browse our website, we automatically gather specific details concerning your device and your interaction with the site:

• Your IP address and general location data
• The type and version of the browser you are using
• The webpages you visit on our site and the duration of your visits
• Referral sources that led you to our website
• Device specifications (including type and screen size)

2.3 Cookies and Tracking Technologies

To improve your experience on our website, we employ cookies and similar technologies for the following purposes:

• Storing your preferences
• Analyzing site performance and user engagement
• Delivering content tailored to you
• Elevating the quality of our services

Through your web browser features or our cookie acceptance banner, you can manage your preferences for cookies.

3. How We Utilize Your Information

We utilize the information we gather for objectives such as:

• Service Provision: To deliver yacht chartering services, finalize your reservations, and communicate with you regarding your bookings
• Client Support: To answer your questions and offer necessary assistance
• Payment Management: To facilitate financial transactions and handle invoicing
• Safety and Security: To secure our operations and deter fraudulent activities
• Promotion: To send you marketing content and notifications, given you've agreed
• Web Enhancement: To evaluate site engagement and refine website features
• Regulatory Adherence: To abide by relevant legal standards and policies

4. Disclosure and Sharing of Information

Your personal data is not sold, traded, or leased to external parties. However, we might disclose your information under these situations:

4.1 External Service Providers

We may divulge your details to trusted third-party service providers assisting us in areas such as payment processing, website hosting and maintenance, email marketing, performance evaluation, and client support.

4.2 Legal Obligations

Should the law demand it, or in response to legal processes, court orders, urgent situations, or scrutiny into possible fraudulent or illegal activities, we may disclose your information.

4.3 Business Transactions

If our company undergoes a merger, acquisition, or sale of assets, your information may be among the transferred assets.

5. Data Safeguarding

We adopt suitable measures such as encryption, secure servers, and access limitations to guard your personal data against unauthorized access, changes, exposure, or destruction. We also conduct frequent evaluations and provide training for our staff members to ensure data security.

We must note, however, that no method of electronic storage or transmission over the internet is entirely secure. As such, we cannot assert the absolute security of your personal details.

6. Retention of Data

Your personal data is retained only for the timeframe necessary to fulfill the purposes it was collected for or as demanded by law. Usual retention periods are:

• Charter Reservations: 7 years (for tax and legal reasons)
• Promotional Communication: until you choose to opt-out or delete
• Analytics records: 26 months
• Customer Service Interactions: 3 years following the last communication

7. Your Rights and Options

You are entitled to various rights including accessing, correcting, or deleting your data (subject to legal constraints), data portability, withdrawing consent for marketing, and directing your cookie choices. To exercise these rights, reach out to us through the means provided below.

8. Third-Party Services

8.1 Google Analytics

For website traffic analysis, we use Google Analytics. You may opt out using Google's dedicated opt-out tool for Analytics.

8.2 Social Media Platforms

Our site might include links to social media with their respective privacy practices.

8.3 Payment Processing Entities

Transactions are processed by third-party payment processors compliant with the PCI DSS.

9. International Transfer of Data

We may transfer and process your details in countries other than Germany, employing safeguards in line with the legal privacy requirements.

10. Privacy of Minors

Our services are not designed for individuals under 13 years of age, and we consciously avoid collecting their data. If you surmise that a minor has provided us with personal data, please contact us without delay.

11. Revisions to This Privacy Policy

There may be updates to this Privacy Policy to echo changes in practices or legal duties. These updates will be brought to your notice through a post on our website, emails to registered users, or a highlighted notification on our site. Continued utilization of our services post-notice period implies your agreement to the policy changes.

12. How to Contact Us

Should you have inquiries about this Privacy Policy or our handling of data, you are welcome to get in touch:

13. Adherence to the Google Ads User Consent Policy

Our practices are compliant with the Google Ads user consent requirements. Cookie and tracking preferences can be adjusted anytime via our cookie settings console.